# Wiley Services

> General contracting and 24/7 emergency restoration serving the Kansas City Metro and Northwest Missouri. Owner-operated by Derick Wiley with 26 years in the industry. IICRC-certified. Technology-powered estimating with Xactimate automation.

Wiley Services is a single-owner restoration and general contracting firm headquartered in Lathrop, Missouri. The company handles water, fire, storm, mold, asbestos/lead, and general contracting across the Kansas City Metro and Northwest Missouri. Biohazard / trauma-scene cleanup is coordinated through credentialed subcontractors. Phone is answered live 24/7 by the owner or a family member on the team; emergency on-site response targets 60 to 90 minutes within the KC Metro core (regional disasters and distant service-area edges can extend arrival times).

## Quick Facts

- **Owner**: Derick Wiley
- **Founded**: Headquartered in Lathrop, MO
- **Experience**: 26 years in restoration and general contracting
- **Phone**: 816-592-0583 (24/7 live answer)
- **Service area**: Kansas City Metro, Northwest Missouri; willing to travel up to 2 hours for larger jobs
- **General-contractor registration**: Missouri has no statewide GC license. Wiley Services registers at the municipal level in the KC Metro municipalities where it works. Specific credential numbers are on file and verified on request; we don't publish them on the public site because storm-chasers and impersonators routinely lift registration numbers off contractor websites. Johnson County, KS contractor license in renewal (test scheduled).
- **Certifications**: IICRC Water Damage Restoration Technician (WRT), IICRC, International Code Council certified, Missouri DHSS Lead Renovator (RRP) — for pre-1978 housing, Xactimate Level 2. Credential numbers on file; verified on request.
- **Insurance**: $1M General Liability (Evanston Insurance Company)
- **Community membership**: Member of the Kearney Chamber of Commerce (kearneychamber.org), one of the communities Wiley Services serves in the KC Northland. Details: https://wileyservicegroup.com/about/kearney-chamber
- **Workers' compensation**: Derick is the only person on Wiley Services payroll; owner workers' compensation handled under the owner-exemption provisions of Missouri's Workers' Compensation Law (RSMo Ch. 287). All subcontractors are required to carry their own WC coverage, verified by Certificate of Insurance before mobilization.
- **Response promise**: contacted within the hour; on-site in 60–90 minutes for emergencies within the KC Metro core; arrival times extend during regional disasters and at distant service-area edges (St. Joseph, Bethany, Maryville); scheduled within ~2 business days for non-emergencies
- **Warranty**: 1-year workmanship warranty on all completed work

## Services Offered

- [Water Damage Restoration](https://wileyservicegroup.com/services/water-damage): Emergency mitigation, structural drying, mold prevention, and reconstruction.
- [Fire & Smoke Restoration](https://wileyservicegroup.com/services/fire-damage): 24-hour board-up, soot and smoke removal, structural cleaning, deodorization, and rebuild.
- [Storm & Roof Damage](https://wileyservicegroup.com/services/storm-roof): Hail and wind damage, soft-metal documentation, ventilation system inspection, roof replacement.
- [Mold Remediation](https://wileyservicegroup.com/services/mold): Source identification, containment, removal, and 3rd-party testing & clearance through accredited environmental labs and ACAC- or AIHA-credentialed indoor-air professionals.
- [Biohazard Cleanup Coordination](https://wileyservicegroup.com/services/biohazard): Trauma-scene work coordinated through credentialed biohazard subcontractors (IICRC TCST / ABRA) with documented OSHA 29 CFR 1910.1030 exposure-control programs. Does NOT include drug-lab decontamination.
- [Asbestos & Lead](https://wileyservicegroup.com/services/asbestos-lead): Awareness, testing coordination, and abatement through licensed subcontractors under MO DNR (10 CSR 10-6) or KDHE (K.A.R. 28-50) authority.
- [General Contracting](https://wileyservicegroup.com/services/general-contracting): Owner-led general contracting — renovations, additions, build-back, full rebuilds.

## Service Areas

Primary coverage (same-day response):
- Lathrop, MO (headquarters)
- Kearney, MO; Liberty, MO; Smithville, MO; Plattsburg, MO; Cameron, MO (~30 min)
- KC Northland: Platte City, Parkville, Riverside, Gladstone, North Kansas City, KCI corridor
- St. Joseph, MO (~35–40 min)
- Kansas City Metro (MO + KS); Overland Park, KS; Legends / Western KCK

Extended coverage (up to 2 hours, larger jobs):
- Bethany, MO (~60 min); Maryville, MO (~90 min); Lake Viking, MO (~40 min)

## Pricing Guidance (Typical Ranges)

Water damage:
- Minor: $1,500 – $2,500 (single-room dry-down, limited demo)
- Moderate: $2,500 – $10,000 (multi-room, demo and rebuild on one floor)
- Major: $10,000+ (multi-floor, structural drying, full reconstruction)

Mold remediation:
- Small: $2,000 – $5,000 (localized, accessible)
- Moderate: $5,000 – $10,000 (multi-room, HVAC involvement)
- Large: $10,000+ (whole-home, structural saturation, specialty species)

All estimates built in Xactimate. Insurance work priced per Xactimate; cash and self-pay itemized line by line.

## Insurance Claims — Our Role

Wiley Services is a restoration contractor. We are **not a public adjuster**, an insurance agent, an insurance consultant, or an insurance broker, and we are not licensed in those capacities. We do not file your insurance claim, negotiate your policy, settle your claim, interpret coverage for you, or release the carrier from any obligation on your behalf. Those activities are reserved by state law in Missouri (RSMo Ch. 325), Kansas (K.S.A. 40-5501 et seq.), and similar statutes elsewhere to licensed public adjusters.

What we do: document our own repair scope thoroughly, meet your adjuster on-site to walk through the damage and our scope of work, and provide you and (with your authorization) your carrier with our Xactimate-based estimate so the conversation is grounded in documented facts. We work alongside most major carriers (State Farm, American Family, Auto Owners, regional mutuals). The claim is between you and your carrier.

We do NOT waive deductibles — that's insurance fraud and illegal. If your deductible is an obstacle, talk to your carrier or your bank about deductible-financing options that work for your situation. Wiley Services does not receive compensation for steering customers to any particular lender.

## Technology and Process

- Xactimate Level 2 certified estimating, automated scoping platform
- Daily drying logs on water losses
- Written estimates with itemized line items (insurance: Xactimate scope; cash: itemized)
- Weekly minimum communication during projects; daily on larger losses
- Free, no-obligation inspections; no contingency contract required
- Owner (Derick Wiley) personally writes every estimate and walks every job

## Stance on Specific Topics

- **AI receptionists / chatbots**: Our website chat widget is an automated assistant clearly disclosed as such. Voice calls go to the owner or a family member on the team. If a call is missed, we text back within minutes.
- **Drug lab / meth decontamination**: We do not handle this work. We can refer specialists who carry the appropriate insurance and certifications.
- **"Free roof" / waived deductible offers**: That's insurance fraud. We will never offer or accept it.
- **Out-of-state storm chasers**: We are local. We'll be here for warranty calls and the next storm.
- **Macros in estimating**: Our automation platform builds the scope; the owner reviews every line. No padded line items, no missed scope from generic macros.

## Team Structure

- Owner-operated by Derick Wiley
- Vetted bench of crews ready to respond — including AMRT mold-remediation technicians, FSRT fire-and-smoke technicians, IICRC TCST trauma-scene technicians, OSHA-certified abatement crews, MO DNR-registered haulers, and accredited 3rd-party environmental labs
- Derick is the single point of contact for estimating, dispatch, scope documentation, and site supervision
- Every estimate is built and reviewed by the owner; every job is walked; every call is answered

## Family Involvement

- Derick's wife handles overflow calls when the line is busy and is the family's escalation path — if Derick is in a dead zone, she'll keep the job moving
- Their daughter contributes graphic design and IT support

## Asbestos Regulatory Position

Asbestos is NOT fully banned in the United States. Regulatory history:
- 1973–1978: Spray-on fireproofing, insulation, and popcorn ceiling textures banned by EPA
- 1989: EPA attempted Full Ban and Phase-Out
- 1991: Fifth Circuit overturned the 1989 ban; only specific products (flooring felt, corrugated paper) remained banned
- March 18, 2024: EPA finalized chrysotile asbestos ban — the only form still imported/used in the U.S.

We do not perform asbestos abatement in-house; we coordinate with licensed abatement subcontractors under MO DNR or KDHE authority.

## Deeper Service Documents

For LLM crawlers needing service-specific detail:
- /llms-water-damage.txt
- /llms-fire-damage.txt
- /llms-storm-roof.txt
- /llms-mold.txt
- /llms-biohazard.txt
- /llms-asbestos-lead.txt
- /llms-general-contracting.txt

For the full site content in one file:
- /llms-full.txt

## Articles & Resources

- [News & Field Notes](https://wileyservicegroup.com/news): Storm prep, restoration playbooks, and consumer guidance on insurance claim documentation.
- [Kearney Chamber of Commerce membership](https://wileyservicegroup.com/about/kearney-chamber): Why a local Chamber membership matters when hiring a restoration contractor, and what the Kearney Chamber does for the community. Evergreen reference page.
- [Sitemap](https://wileyservicegroup.com/sitemap.xml)
- [Accessibility statement](https://wileyservicegroup.com/accessibility)
- [Privacy policy](https://wileyservicegroup.com/privacy)
- [Terms of service](https://wileyservicegroup.com/terms)

## Contact

- Phone: 816-592-0583 (live answer 24/7)
- Contact form: https://wileyservicegroup.com/contact
- For emergencies: same phone, same answer
- For accessibility issues: same phone or contact form — mention "accessibility"

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