Wiley Services
Active Emergency? Call Now

816-592-0583

Live answer, 24 hours a day, 7 days a week. The line rings the owner. On-site in 60–90 minutes for emergencies across the Kansas City Metro and Northwest Missouri.

What qualifies

When to call the emergency line.

Call now if

  • Water is actively flowing or pooling in your home or business
  • Fire department has just left a fire scene
  • Severe storm just hit and you have an active leak or exposed structure
  • Tree on the house or structural damage
  • Sewer backup or Category 3 water event
  • Biohazard or trauma scene cleanup needed
  • Mold suddenly visible after a water event

Standard scheduling fine for

  • Old water stain on the ceiling — no active leak
  • Hail or storm that happened weeks ago, no active leak
  • Renovation project planning
  • Mold inspection on a quiet area you've noticed over time
  • Insurance claim opinion on damage that's already stabilized
Response promise

What happens after you call.

  1. Now

    Live phone answer. We walk through what's happening and tell you exactly what to do until we arrive.

  2. Minutes

    If a call is missed (dead zone, on the line), you get a text. Callback within minutes.

  3. ~1 hour

    Contacted with ETA and scope of first response.

  4. 60–90 min

    On-site for emergencies in the KC Metro and Northwest Missouri.

Larger emergencies (multi-floor losses, total fire losses) may require staging multiple crews — we'll tell you the realistic on-site time on the call.

Not an emergency?

No problem.

Most calls we take are non-emergencies — inspections, estimates, claim opinions, renovation planning. Visit Contact for the standard scheduling path. Same phone number, same live answer.