Free inspection, Xactimate estimate, weekly updates, 1-year warranty.
The same process whether it's a leaking dishwasher or a total fire loss. Every step is documented so nothing slips through and nobody has to take our word for it.
Eight steps, in order.
- 01First call. Live answer 24/7. If we're in a dead zone or on the other line, you get a text back within minutes.
- 02Free inspection. Scheduled within ~2 business days for non-emergencies. Same day for emergencies.
- 03Scope & estimate. Hand-keyed in Xactimate at Level 2 certification. Itemized line by line for cash projects.
- 04Claim coordination. For insurance work — we meet the adjuster on-site, align scope, and document discrepancies.
- 05Schedule & start. Emergencies start immediately. Planned work scheduled around materials and your availability.
- 06Ongoing communication. Weekly minimum on standard work; daily on larger losses. Phone, email, or text — your preference.
- 07Final walk-through. You, Derick, and a checklist. Nothing is signed off until you're satisfied.
- 08Warranty. 1-year warranty on all completed work. If something fails, we come back.
Technology-powered. Owner-reviewed.
We've invested in modern estimating automation — software that builds the Xactimate scope against the actual loss in front of us, not against a generic macro template. The platform handles the line-by-line tedium so the owner can focus on the decisions that matter: which items belong, what the scope should include, where the supplements will land.
“Technology gets the scope right. My job is to verify every line and make sure the homeowner gets exactly what they need — no shortcuts, no padding.”
The result: faster turnaround than the industry norm, accurate first-submission scopes, and fewer surprises on the back end. More estimates get paid on the first round.
What you should expect from us.
Live phone
24/7. The line rings the owner.
Text callback
Within minutes if a call is missed.
Job updates
Weekly minimum. Daily on larger jobs.
Final review
Walk-through with the owner. 1-year warranty.
Need help right now?
We answer the phone 24/7. On-site for emergencies in 60–90 minutes across the KC Metro and Northwest Missouri.